The plain answer
What is a head spa, stated plainly, and where the confusion comes from.
A head spa is a cosmetic treatment of the scalp and hair, given at a plumbed basin that reclines until your neck is supported and your face stays dry. Warm water runs through most of it. The name is a straight translation of the Japanese salon service the format came from, and it means what it says — a spa treatment, for the head.
The work is done with hands, water and product, in that order. Fingers come first, on a dry scalp, so the therapist can feel where the skin is tight before anything is poured on it. Then the water. A cleanse is worked through in sections, a treatment is left to sit while your neck and the tops of your shoulders get attention, and a long rinse takes it all back out. Milbon scalp care is what goes on the skin through the whole of it, and every tier ends with a blow-dry.
It is not a haircut. Nobody picks up scissors, and you can book one the morning before a wedding without changing what your hair is going to do. It is also not medicine — no condition gets diagnosed at that basin, no prescription comes out of it, and nothing that happens in the chair belongs in a medical chart.
The confusion is understandable, because the neighbours it sits between are both familiar. A salon shampoo is quick and functional. A dermatology visit is clinical and diagnostic. This is neither, and its whole purpose is the thing neither of those has room for — an unhurried stretch of time where the scalp is the appointment, not the step before one. The 45 to 90 minutes are the point. Mayo Clinic's own list of relaxation techniques for stress management runs on the same idea — attention, slowed down, on purpose — and the only difference at a basin is that somebody else keeps the time. A minute-by-minute account of a session follows the order properly.